Plan Your Visit
Parking
The Depot is located at 13 N 400 W, Salt Lake City, UT 84101. We recommend parking across the street or in The Gateway underground parking lots. If taking TRAX, please take the Blue Line & get off at the Arena stop.
Food & Drinks
Enjoy a wide variety of well-known and local beer, wine, spirits, and non-alcoholic beverages. Appetizers and entrees are available for order at both bars.
Amenities
Enhance your concert experience with our amenities options. Upstairs suites include a designated cocktail server and some of the best views in the building.
Or beat the rush with Fast Lane access, quench your thirst with a bottomless soda, or store your items with Coat Check.
FAQ
The Depot strives to make our venue and live experiences inclusive and accessible to everyone. For more questions, or information not mentioned below, please contact us before your visit.thedepot@livenation.com 801.456.2800 Our box office is open show day only, opening 1 hour before the door time.
Arrival & Accessible Entrances: The main entrance to The Depot is fully accessible. Please use the main elevator in the lobby to access the rest of the venue.
Restrooms: The accessible restroom is located on the third floor and also has a lift for use.
Ticketing: While our venue is standing-room only, we do have an ADA section for qualified patrons. We suggest you get to the venue early for the best viewing options in the ADA area. Please note that each ADA guest is allowed one extra guest into the ADA area. Please let security know when you arrive that you need ADA-accessible tickets.
Accessible Parking: The Depot does not own or operate any parking in the area. Some of the local parking lots in the area include 380 S Temple Parking and SP+ behind the Hyatt. Both parking lots are accessible with dedicated parking and elevators. Please follow the signs to the Accessible parking spots. Consult signage in the lot for payment if required. If you wish to drop off a member of your party, please drop them off at the main entrance.
Medication needs: If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.
Dietary Needs: The Depot takes pride in offering a variety of choices for guests with special dietary needs. You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests.
Service Animals: At The Depot, we have specific guidelines to ensure all guests and their service animals are supported throughout their visit.
Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations.
Please contact a member of the security team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.
Sign Language Interpretation: The Depot offers sign language interpretation upon request only. Requests for interpreters must be received at least two weeks before the event date.
Please make your request by emailing thedepot@livenation.com and include how many in your party need interpretation and the ticket type you have. Interpretation requests are subject to the availability of an interpreter.
Assistive Listening Devices: Please see a member of the security team upon your arrival. They will provide you with an Assisted Listening Device in exchange for an ID that will be securely held in the box office.
Mobility Device storage: Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the security team. There is limited electrical connectivity in the venue, please contact us before your visit for more information.
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
A valid ID is required to attend any age restricted events and to consume alcohol. Accepted forms of identification include state-issued ID or Driver’s License, valid non-expired US Government or US Military ID, or an official passport.
The Depot has a very strict underage drinking policy that follows state law, and if you do not have acceptable ID that states your age at 21 or older, you will be considered the same as a minor and will not be able to purchase, consume or possess alcohol in the venue. Violators will be removed from the building without warnings and will not be eligible for a refund.
Click here to view Customer Safety information and restricted items
All guests ages 3 and older need a ticket for entry. Please provide ear protection for children.
Unless a show cancels or changes time by more than two hours, refunds are handled on a case-by-case basis. Please contact the point of purchase for inquiries.
If you’re looking to obtain a refund for a show that was either canceled or rescheduled, visit www.livenation.com/refund for more information. If you purchased tickets at the box office, please email us at TheDepot@LiveNation.com .
Ticketmaster will call opens at door time or meet and greet check-in time. Artist guest list may not arrive until doors time. Remember to bring your photo ID and the credit card used to purchase your tickets!
Tickets are not transferable. The original ticket purchaser must go back to the original point of purchase to make the change. If you are a radio contest winner, guest of someone in the band, or a VIP client, please touch base with your original point of contact and they will get in touch with us to make any changes on your behalf.
Yes, you can book our event venue for your next corporate event, private concert, social gathering, wedding, reception, fundraiser and more. For more information, please click here.
In-and-outs are not permitted at our venue. Make sure you don't leave the venue unless you don't plan on coming back!
The Depot is a completely non-smoking venue. Smoking is only allowed in designated outdoor smoking areas.
Yes, we do!
Age requirements differ depending on the event. All age requirements are listed on our online event calendar. If no age restriction is listed, the event is all ages. If the event is age-restricted a legal ID is required.
Professional cameras and/or cameras will detachable lenses are NOT allowed without a valid media pass. Personal point-and-shoot cameras or cellphones are OK.
Most events only offer General Admission standing and seating, which are first-come, first-serve. Please refer to the event page for seating options by event.
The box office is open one hour before doors on show days only.
If you lose an item while you are at an event, please click HERE
Please allow 24 to 48 hours for the team to look for your item and respond back to you.
The venue is not responsible for any lost, stolen, or damaged items. As a courtesy, we hold lost items for 30 days.
The Depot offers a coat check service inside the lobby for a $5.00 service fee. We are a CASHLESS venue-- all major credit and debit cards are accepted.